Welcome to UzuriLbr
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Discover More
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Our Vision
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Our Mission
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Why Choose Us
OUR MANY customers
What folks are saying about us
Got a Question?
We have answers.
All orders will be processed within 2 working days, excluding weekends and public holidays.
The Standard courier delivery time frame is approximately 5 working days and the Express courier is approximately 3 working days from the time of placing your order. This is applicable only to all America deliveries. For all international deliveries, the time taken is dependent on our logistics partners and their affiliates.
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your Order Number for all American deliveries.
Shipping is FREE for all American deliveries via Standard courier. For international deliveries, you may select your item and proceed to the checkout page as charges are based on weight and volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration
Unfortunately, we are unable to redirect orders once your order is confirmed. Therefore, please ensure you provide the correct shipping address.
We apologize for sending you an incomplete order. Please contact our Customer Care Team at support@uzurilbr.com and we will get back to you as soon as we can.
We do not provide exchanges for size or color. We do, however, accept returns for products purchased from us. You can refer to our Returns & Exchanges policy here and its procedures.
Kindly drop an email to our Customer Care Team at support@uzurilbr.com if you have not received your parcel after 10 working days and we will assist you accordingly.
You may check the status of your parcel via “Track your order” to find out why it might have been delayed. Alternatively, you may drop us an email at support@uzurilbr.com and we will assist you further.
No, you don’t need to. You can make purchases and check out as a guest every time.
However, setting up an account with us will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.
Please click on “Login/Register” followed by ‘Create an Account’ and fill in your personal particulars.
Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.
We accept payments via PayPal and all major credit and debit cards such as Mastercard, VISA and American Express.
Yes, you can cancel your order once you have not received an order confirmation or tracking number.
Key in the voucher code at the field “Voucher Code” and click “Add” in your Shopping Cart page before proceeding to check out. Please note that we are unable to manually apply the voucher code to your order if you have missed keying it during check out. Kindly ensure that all information is correct before confirming your purchase.
After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.
